Lift pass compensation
25/01/2021 : Given the current health situation, the Government has decided to keep the ski areas closed for an indefinite period. We share your disappointment and regret this situation beyond our control.
If you have a lift pass purchased from the STBMA, manager of the Saint-Gervais Mont-Blanc ski area, you will find below the compensation information concerning each type of ski pass:
\ Evasion DAY & MUTLI-DAY passes \
We have sent you an email. If you have not received it, please contact us at: sav@stbma.fr
\ Evasion SEASON, YEAR & LIBERTY passes \
We have sent you an email. If you have not received it, please contact us at: sav@stbma.fr
PS: If you have a Professional pass (instructors, guides, etc.), we will contact you later.
\ MONT-BLANC UNLIMITED passes\
We have sent you an email. If you have not received it, please contact us at: sav@stbma.fr
PS: If you have a Professional pass (instructors, guides, etc.), we will contact you later.
\ PASS SCOLAIRE \
We are in the process of consulting with all the partner resorts of the Pass scolaire and the CCPMB to determine the compensation options. We will contact you as soon as we have more information.
COVID-19 special guarantees
We know there's a lot uncertainty around COVID-19 and whether or not it will impact the Winter ski season.
That is why Saint-Gervais ski resort offers additional guarantees for your ski pass.
\ COVID-19 special guarantees DAY & MULTI-DAY PASSES \
- 1 - If Evasion Mont-Blanc Ski Resort cannot open as a consequence of the COVID-19 situation, the unused days of your ski pass will be refunded*.
This applies to ski passes from 4 hours to 21 consecutive days.
- 2 - More flexibility : you can modify the validity dates of your Evasion Mont-Blanc ski pass for a later date without zero change fee. This applies to Evasion Mont Blanc ski passes from 2 to 21 consecutive days.
The modification request must be made at least 2 days before the initial starting date of your ski pass.*
\ COVID-19 special guarantees YEAR, SEASONS & LIBERTY SKI PASSES \
- 1 - If Evasion Mont-Blanc Ski Resort cannot open this Winter season as a consequence of the COVID-19 crisis, your Season or Year Pass will be fully refunded*.
- 2 - If Evasion Mont-Blanc Ski Resort closes for more than 29 days during the Winter season as a consequence of the COVID-19 crisis, you will receive a compensation based on the number of days you were able to use your pass*.
In average, Saint-Gervais Ski Resorts opens 120 days during the Winter Season. The cost of a Season ski pass bought during the Pre-season Sales is covered after 14 days of skiing.
- 3 - If governmental travelling restrictions stopped you from coming to Saint-Gervais this Winter and your season pass was not used you will get a refund.
\ We are committed to a safe Winter \
At Saint-Gervais Ski Resort, we are keeping a very close eye on COVID-19, as the safety and health of our clients and staff is our priority. We are prepared to add enhanced safety measures for this Winter for the well-being of our visitors.
Discover our safety mesures.
* You can find all the details (in French only) here :
F.A.Q special COVID-19
We are quite far from the big towns and cities, but we are fully aware of the current situation and we have just one main consideration in mind: how to share our wide-open spaces quite safely.
Coming on a mountain holiday does not mean forgetting the health measures…far from it. We are constantly thinking of all the gestures that will keep you healthy, without compromising your beloved winter sports holiday and we are putting in place the measures recommended by the government, just like we did for the summer season.
Don’t forget that when you are skiing – like all the outdoor activities you can try in the resort - social distancing is respected quite naturally. Another great reason to come and benefit from the healthy Alpine air!
If Evasion Mont-Blanc Ski Resort cannot open as a consequence of the COVID-19 situation, the unused days of your ski pass will be refunded*. This applies to ski passes from 4 hours to 21 consecutive days.
More flexibility : you can modify the validity dates of your Evasion Mont-Blanc ski pass for a later date without zero change fee. This applies to Evasion Mont Blanc ski passes from 2 to 21 consecutive days.
* You can find all the details (in French only) here :
Saint-Gervais's ski lift company is basically a transport company. The (significant) difference is that it takes you to the top of the mountain.
Protective masks (or an approved protective neck scarf) will be obligatory on chairlifts and in gondolas, as well as in the lift queues.
You should be aware that the ski lift company, like all of the resort’s main players, is keeping a constant eye on developments in the health situation. The absolute priority will be to guarantee your health and government directives will be rigorously applied. There is a single watchword for our staff: to protect each other so that everyone can enjoy the winter and skiing in the best conditions.
Saint-Gervais has several general practitioners and specialists. Whether it is for an injury, a cold or any other symptom, you can go to see one of the doctors based in the resort. The nearest hospital is in Sallanches, 20 minutes from Saint-Gervais by car.
CLICK HERE TO FIND THE LIST OF GENERAL PRACTITIONERS
As far as events are concerned, we are listening carefully to the government directives. We are taking things one step at a time and are working on each activity, hoping that it will be able to take place, but reserving the right (and the duty) to cancel its organisation.
All information regarding ski lessons are on the website of the ESF of Saint-Gervais and on the website of the ESF of Saint-Nicolas.
You can purchase protective masks in Saint-Gervais at the chemist or supermarket. Disposable surgical masks are also available at the ticket desks of the ski resort.
Sanitizer gel is available for customers on the ski resort.
Protective masks are mandatory in shuttle buses.
Safety measures in other facilities opened to the public (Tourist Office, shops...) are available here:
CLICK HERE TO FIND THE PREVENTIVES MEASURES
This page will be updated according to developments in the situation.
PAY SAFELY WITH YOUR CREDIT CARD
